Guarantee signs
CasaFan products are marked with the following guarantee signs which have the following meaning:


The manufacturer grants 3 year warranty on the delivered product throughout Germany. If material or manufacturing defects occur during this period, the manufacturer will provide one of the following services within the scope of the warranty at his choice: - Repair or replacement of parts - If repair is impossible or uneconomical, CasaFan will replace the unit with an equivalent replacement unit.
The manufacturer provides a 15-year warranty on the delivered motor across Germany. If material or manufacturing defects arise during this period, the manufacturer will provide one of the following services under the warranty terms:
- Repair of the motor or
- Replacement against an equivalent or new engine (possibly also a successor model).
The manufacturer provides a 20-year warranty on the delivered motor throughout Germany. If material or manufacturing defects occur during this period, the manufacturer will provide one of the following services within the scope of the warranty at his choice:
- Repair of the motor or
- Replacement against an equivalent or new engine (possibly also a successor model).
The manufacturer grants a 25-year warranty on the delivered motor. throughout Germany. If material or manufacturing defects arise during this period, the manufacturer will provide one of the following services within the scope of the warranty at his choice:
- Repair of the motor or
- Replacement against an equivalent or new engine (possibly also a successor model).
Warranty contact
In case of a warranty claim, please contact the manufacturer directly:
CasaFan GmbHSenefelderstr. 8
63594 Hasselroth
Tel.: +49 (0) 6055 93752-0
Fax: +49 (0) 6055 93752-22
Note
Your statutory warranty rights vis-à-vis us remain unaffected by this. If the object of purchase is defective, you can therefore in any case adhere to us, regardless of whether the case of warranty occurs and whether the guarantee is claimed or not.