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The following shipping terms/conditions apply:
The goods are delivered to the following countries: Payment methods and countries
The shipping costs include the statutory value added tax.
Shipping charges
We calculate the shipping costs according to the shipping weight.
The "shipping weight" not only refers to the actual weight of the product but also includes the weight of the packaging, filler material, and other necessary protective measures for shipping. It is used to determine the total cost of transportation, as these factors affect the space and resources needed for shipping. Therefore, the shipping weight can be significantly higher than the actual weight of the product to calculate the shipping costs realistically.
Delivery within Germany:
Free Shipping
We deliver selected items free of charge. On the product page of these articles, the shipping costs are specified as € 0.00 and they are not calculated in the shopping cart.
Bulky goods and large equipment:
Some items are only delivered by forwarding agency due to their size or nature. In this case, the shipping costs are not weight dependent and a corresponding note about the shipping costs is displayed on the item page.
In the case of forwarding, the delivery time is also extended by about one week compared to parcel shipping.
Shipping costs according to weight
| < 10 kg | 10-19,9 kg | 20-29.9 kg | > 29.99 kg |
|---|---|---|---|
| 9.90 € | 12.90 € | 19.90 € | 69.90 € |
EU1:
| <0,5 kg | 0,5 -0,9 kg | 1-4,9 kg | 5-9,9 kg | 10-19,9 kg | 20-29.9 kg | > 29,9 kg |
|---|---|---|---|---|---|---|
| 11.90 € | 12.90 € | 19.90 € | 26.90 € | 34.90 € | 129.90 € | 499.00 € |
EU2:
Norway, Switzerland, Turkey, United Kingdom
| < 1 kg | 1-4,9 kg | 5-14,9 kg | 15-19,9 kg | 20-29,9 kg | 25-29,9 kg | > 29,9 kg |
|---|---|---|---|---|---|---|
| 12.90 € | 29.90 € | 34.90 € | 39.90 € | 69.90 € | 99.90 € | 649.00 € |
Other Regions:
Australia, Canada, Chile, Egypt, Russian Federation, Singapur, South Korea, United Arab Emirates, United States, Viet Nam
| < 1 kg | 1-4,9 kg | 5-9,9 kg | 15-19,9 kg | 20-29,9 kg | > 29,9 kg |
|---|---|---|---|---|---|
| 29.90 € | 69.90 € | 119.90 € | 199.90 € | 499.90 € | 999.90 € |
Delivery of download products
There are no shipping costs for download products (digital content that is not delivered on a physical data carrier).Download products can be downloaded from a link provided by email. This email with access data to execute the download will be sent within 24 hours of the conclusion of the contract (in the case of an agreed advance payment after the time of your payment instruction).
You can download download products from your customer account. They are made available for download within 24 hours of the conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction). You will also be informed about the provision by email.
Delivery Time
| Germany | 1-5 days | |
| EU1 |
Important Notice Regarding Deliveries within the EUAs of 12 August 2026, new EU-wide requirements apply to packaging and cross-border trade. The associated registration, reporting and other legal obligations result in significant additional administrative effort and costs, particularly for smaller retailers. For this reason, we currently do not offer regular direct deliveries to end customers in other EU Member States. Deliveries within Germany and to countries outside the European Union that have been approved by us remain available. Exceptions for resellers: Customers from other EU countries may also use a delivery address or collection option within Germany and independently arrange any onward transportation. In such cases, we do not commission or undertake delivery to another EU country. Please note that all legal requirements applicable to the respective product must still be complied with, irrespective of the chosen transport route. We sincerely regret these restrictions. The increasing European registration, documentation and verification requirements make cross-border trade significantly more difficult, particularly for small and medium-sized online retailers. Thank you for your understanding. |
- |
| EU2 | United Kingdom, Norway & Switzerland | 3-10 days |
| Other Countries | Chile, Egypt, Russian Federation | 7-21 days |
Except as provided in the item description of any other period, the delivery of the goods in Germany within 1-5 days, for international deliveries within the days specified in the table, after order confirmation (at an agreed advance payment after the date your payment instructions).
Please note that on Sundays and public holidays, no delivery is made.
If you have ordered items with different delivery times, we will ship the goods in a common mission, unless we have made no agreements with you. The delivery time is determined in this case after the item with the longest delivery time you have ordered.
If you collect the goods yourself, we will inform you by email about the availability of the goods and the collection options. In this case, no shipping costs will be charged.
Payment methods
| Payment | Remark |
|---|---|
| AmazonPay | With Amazon Pay, you can shop quickly and securely in our online store by using the payment information you already have saved in your Amazon account. Enjoy a simple and familiar shopping experience while your data is protected by Amazon's high security standards. |
| AmazonPay Express | With Amazon Pay Express, you can shop even faster and easier in our online store. Use the payment and shipping information already stored in your Amazon account to complete the checkout process in just a few clicks. Enjoy a smooth and secure shopping experience while your data is protected by Amazon's proven security standards. |
| PayPal |  With PayPal you can pay with the most popular methods of payment: PayPal, credit card and purchase invoice. Your order will be processed immediately. |
| Cash in advance |  If you choose payment in advance, you will receive our bank details and the amount to be transferred after placing your order. Your order will be shipped after we receive your payment. |
| PayPal Express |  With PayPal Express, you can proceed to checkout faster. Your payment and shipping details stored with PayPal can be used directly for your order. |
All prices include the statutory value-added tax.
Payment methods and countries
| Country | AmazonPay | Cash in advance | PayPal | PayPal Express |
|---|---|---|---|---|
| Australia |  | | | |
| Canada | | | | |
| Chile | | | | |
| Egypt | | | | |
| Germany | | | | |
| Norway | | | | |
| Russian Federation | | | | |
| Singapur | | | | |
| South Korea | | | | |
| Switzerland | | | | |
| Turkey | | | ||
| United Arab Emirates | | | | |
| United Kingdom | | | | |
| United States | | | | |
| Viet Nam | | | | |